Last updated: April 2026
The data controller is Cotton Quay, registered at 104 Queens Walk, Ruislip, Middlesex, United Kingdom, HA4 0NS. Contact us at cottonquay@hotmail.com or 07913 816620.
We collect your name, email address, phone number and project details when you submit a contact or booking form. We do not collect payment card details on this website.
We use your information to respond to enquiries, provide quotes, process orders and arrange delivery. We do not sell your data to third parties.
Our legal basis for processing is your consent (when you submit a form) and contractual necessity (when you place an order).
We may share your delivery address with courier services. Payment processing is handled by Stripe, subject to their own privacy policies.
Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data. To exercise these rights please email cottonquay@hotmail.com.
We retain enquiry records for 12 months and order records for 7 years for tax and warranty purposes.